WHY “How to Develop a Consultant Mindset”?
format: Onsite “Classroom” Training or Online
Being a Consultant is more than just delivering great specialist expertise to your Customers. As a Consultant you are to solve problems for your Customer; either by removing the pain that they face in their current state or to help they develop and reach to a new step. Instead of asking your Client only for the requirements (WHAT), you need to understand the bigger picture (Vision, Mission and Goals), WHY they want to get there and HOW they expect to get there.
Who is it for?
This course is for you who are already a strong specialist and would like to take it to the next level to become a consultant and trusted advisor. And it’s for you who are interested in this path and would like to understand what things to look out for and what skills to gain in your career path to become a Consultant.
The course mixes classroom training, videos, quizzes, workshops & exercises.
And with plenty of real-life examples. The Teacher has a background from startups,
private, entreprise and public companies and has worked with a variety of cultures.
Classroom or Online training?
We can conduct the training both as classroom or online training. Where Classroom training is the best, the online course and webinar is your perfect choice to upskill your employees during the CoronaVirus period and vacations.
GAINS FROM THE COURSE
- Learn about How to Develop a Consultant Mindset and why we should care
- Learn what a Consultant does and how and why being a Consultant is different from being a specialist
- Learn how a Consultant bring value to his/her Clients
- Learn key skillset of a Consultant
- Learn how to solve Problems for your Clients as a Consultant
- Learn how to be Proactive instead of Reactive
- Learn how to communicate persuasively with Clients
- Learn how to mentor your Clients
- Learn how to become a Trusted Advisor for your Clients
- Learn how to understand Client Psychology as a Consultant
- Lean how to ask the difficult questions to your Clients
- Learn how to be brave and dare to fail as a Consultant.
WHAT DO PEOPLE SAY?
COURSE PROGRAM
DAY 1: – 2.5 hours
COMPREHENSION
– Growth Mindset – basis of developing a Consultant Mindset
– What does it mean to have a Consultant Mindset?
– Why care about it?
– What does a Consultant do?
– How does a Consultant bring value to Clients?
– Shifting from “What” to “How” and “Why”
– WORKSHOP
COMPETENCES
– 5 Steps for a Software developer or specialist to develop a Consultant Mindset
– Skillset of a Consultant
– Problem-solving – the heart of Consultancy
– Steps of Problem-Solving
– Descartes Square: A Popular Decision- Making Technique
– Being Proactive – 7 steps
– WORKSHOP
DAY 2: – 2.5 hours
COMMUNICATION
– Ask not just “What” but also “How” and “Why” to get the big picture
– The Pyramid Principle – Communicate persuasively with Clients
– Ask open questions – Mentor and coach your Clients to come to better answers themselves
– 10 Do’s and don’ts as a Consultant communicating with Clients
– WORKSHOP
BECOME A TRUSTED ADVISOR
– What is a Trusted Advisor?
– Understanding The Trust Equation
– Business value a Trusted Advisor brings to his/her Clients
– Different personality types
– Client psychology
– Ask the Difficult questions
– Be brave – Learn and Dare to fail
– Exercise
LINKS & TIPS FOR FURTHER EXPLORATION